Instagram Organic Marketing Best Practices

Instagram is one of the fastest-growing social networks worldwide.

With so many options and variety in how to showcase your service or product, it is natural you may find it a little daunting.

With a good organic Instagram marketing strategy, you can increase brand awareness, gain new followers, grow engagement, support customer service with useful information, and make sales by highlighting a product or service.

So you must be wondering how you can achieve all this.

Creating a consistent style, planning content, and knowing when to post is key, but here we are presenting Instagram best practices for 2021, which may help your brand easily rise above the rest in 2022.

1. The first and the most important thing is to know your audience.

Instagram has over 1 billion users, making it an ideal platform for your brand to get the recognition it deserves.

So, who is your ideal customer?

Think about breaking down your audience into age, gender, location, and interests.

Once you’ve found who your target audience is, ask yourself what else they may be interested in. Then, make sure your content matches your audience’s interests.

To gain traffic, relevant audience, and brand recognition on Instagram, it’s important to set your main, and most importantly, realistic goals.

We all want thousands of followers, but let’s start with your first thousand and grow from there. The key to gaining a new audience lies in keeping consistent content that is attractive, starts a conversation, and makes your followers want to share it with others.

Keeping dedicated followers is equally as important as gaining new ones. Keeping content fresh, attractive, and tailored to the audience keeps the existing audience engaged, while like-minded people are attracted to join in the conversation.

2. Create a style guide

Instagram is a visual app, so when it comes to it, visuals are everything. Find your style and make it consistent. Ideally, you should stick to colour combinations and visual styles that fit your brand persona.

Having a consistent style keeps your grid neat and your brand recognisable when it pops up on someone’s feed.

3. Make sure you interact with your community.

An organic Instagram marketing strategy doesn’t just mean broadcasting to the world. It has to be interactive.

Interaction is what turns your Instagram profile into a community. Followers will pick up on the fact that you’re present, interested, and engaged.

Make sure you respond to comments and direct messages daily and comment or react to posts that tag your brand. You can also comment on posts relevant to your brand and industry.

Instagram is the perfect platform to create intriguing and captivating visual stories about your brand. So start creating visuals to tell engaging stories about your brand history, your customer stories, your employee experiences, or your brand impact.

High-quality content that encourages your audience to like, comment, or share, is always a win.

4. Get your community involved

Inviting your community to help share your brand’s story on their accounts is a great way to help reach new fans and customers. Start driving user-generated content by following these three strategies:

1.      Start a hashtag for your brand and encourage your followers to use it

2.      Celebrate your community by showcasing their content in your feed and stories

3.      Include a strong CTA

Think about what action you want your audience to take after seeing your post. For example, do you want them to like, comment, share your post in their stories? This can help you with creating the right copy for your post to make your community members engage with your content.

Building a solid relationship with your customer base is really important. You can also create special moments that your customers can be part of via Instagram feed, Stories, and more.

5. Measure performance and find the best time to post

Using Instagram’s insights, you can see how your audience engages with your content. The better you understand how and when your audience engages, the easier it is to know what to post.

Click on ‘View insights’ on the bottom left of any post. From here, you can see the number of likes, comments, shares, and more. Insights offer an in-depth look with reach and impressions.

Compare these insights on each of your posts to see what kind of content your audience is looking for. 

Once you identify the posts that resonate with your community most, take inspiration from those posts for future ones.

Take note of the time posted as well, since this can give you a good idea of when your audience is most active. Once you’re on the insights page, tap the ‘your audience’ section to gain insight into your followers and audience. This covers location, age, gender, and most active times. Under most active times, you can see when the best time to post on Instagram is. From what day of the week to what hour works best.

Timing posts to when the audience is most likely to be online increases the reach of your content.

6. Use a content calendar

Consistency is key, so the ability to pre-plan and schedule your posts ahead of time ensures that you can keep up. 

Using a content calendar will help you organise your content in one place and keep your style consistent. In addition, having your content and captions ready ahead of time saves you the trouble of scrambling for a new post. 

When planning content, think about how often you want new content on your page. You don’t have to post every day to be successful, but post often enough that people don’t forget about you. Make sure you’re not posting too often that people’s timelines are flooded with your posts. This could lead to an unfollow, or Instagram’s algorithm will simply lower your posts’ reach by not showing your posts in the newsfeed.

Planning your content can set you up for a whole month of consistent, on-brand, and engaging posts.

8. Use hashtags to boost content discovery

Hashtags are your best friends on Instagram. They help your content show up in the search results of said hashtags and in the Explore pages of people who’ve viewed or interacted with similar content. So hashtags on Instagram are a great way to boost content discovery and overall brand visibility.

Make the most of niche hashtags and industry-related hashtags that can help you reach the right audience. And don’t forget to share branded hashtags to encourage user-generated content.

9. Partner with influencers to reach new audiences

With the ability to reach hundreds of thousands of people through their posts, influencers can add fuel to your Instagram promotion efforts. Influencer marketing is another way to get your brand in front of new audiences, and the trust that audiences have in influencers’ recommendations can be a huge boost to your customer base.

When partnering with influencers, it’s crucial that you work with people whose audience base overlaps with yours. In other words, make sure you only partner with influencers who can reach your target audience.

10. Stay on top of Instagram changes and updates

The platform has added on to popular content options like Stories and IGTV to introduce features like Reels and Instagram Shopping. Moreover, it has even enhanced existing features to introduce trends such as augmented reality filters to Instagram Stories. Brands can even create custom AR filters to promote audience engagement and gain better visibility.

When it comes to Instagram stories, they allow for great engagement with your audience.

Use these best practices to make your brand stories a bit more creative:

– Use interactive features: Think about using the vote button, quiz button, and question/answer buttons. These interactive elements not only allow you to get to know your audience but this gives great insight into what your followers like. Lay these elements over brand photos or videos.

– Try the create feature: a great way to share new content without having to take photos or video. Use fun GIPHY’s, create lists, and other fun content that engages with your audience.

Think about what your audience may have in common with you and start a conversation. Great engagement can come from fun, interactive content.

– Highlight your most important stories: Instagram highlights showcase important information in a convenient spot. When users first find a new Instagram page, they usually head to their profile to see what they have to offer.

By adding important information such as weekly specials or special services, company achievements, or job postings, users can easily interact with the page and become quickly informed.

Another great novelty on Instagram is the Instagram Reels – quick, fun videos that allow a bit more personality over a traditional post or story.

If you are planning to use reels, make them unique by following these best practices:

– Add Text: The Instagram Reels subtitle feature gives an excellent opportunity to allow accessibility. Plus, more information that can’t always fit in your video can pop up in the form of text bubbles.

– Tag Products: Showcasing a product in your Reel. Tag so that once your audience can see how great it is, they can buy it immediately!

– Make it Entertaining: Like Instagram stories, Reels are a great opportunity to showcase your brand’s personality, whether it’s through fun videos of your products, behind the scenes with employees, or other creative trends.

– Use Fun Effects: Add music and voiceover to your reels to express your brand’s unique personality.

– Engage and Inform: The great thing about reels is that they become a permanent part of your feed. So, once you have created fun, informative reels, continue to share them to show off what your brand has to offer.

Finally, besides following the above-mentioned best practices, make sure you make the most of your Instagram bio.

With 150 characters or less and a profile photo, this leaves little space for large-scale information, so keep it simple and add your website or a featured link to get users exploring more about you.

Think of a quick, witty, and clear message to get your brand voice across. This is the place to let everyone know who you are, what you do, and what makes you stand out.

Don’t be afraid to change it up by announcing sales, news, or other features at an appropriate time.

13 Ways to Boost Your Personal Brand on LinkedIn

We’re all familiar with branding our business, but what about branding ourselves?

The past 18 months have been a turning point for many business leaders. No longer interacting at trade fairs and conferences, CEOs suddenly had a laser-sharp focus on their personal brand – and how that was represented online.

Working on your personal brand is an excellent idea if your offline reputation took a hit due to the pandemic. It helps sell and market you and offers a human element to your business. LinkedIn is by far the best platform for establishing your brand, but with so many people brand building, how do you get it right without getting lost in the sea of content?

A good strategy is essential, so here are our top 13 tips to start brand-building.

Getting the Basics Right

To start thinking about your personal brand, begin with the basics. Once you nail these elements, you can go on to think about content and outreach, but it all starts here.

  1. Remember – LinkedIn is your Living CV

Your LinkedIn profile is not something you fill out one day and then walk away from. Instead, it’s a living, breathing record of your achievements and career successes. So the first thing to remember when trying to ace your personal brand is to keep your profile updated – whenever you make a career move, speak at a conference or publish an article.

  1. Optimise Your Profile for Search

Did you know you can optimise your LinkedIn page for SEO?

Understanding your relevant keywords is a crucial aspect of understanding your personal brand. Determine the keywords you want to be found for when potential clients of employers search LinkedIn and use them in your headline, summary, and job descriptions. All the work you do to optimise your profile will be lost if you don’t choose the right keywords, as no one will discover your profile.

  1. Sell Yourself

Just as you would when talking about your business, it’s essential to sell yourself in your description. Again, be specific – include facts and figures to demonstrate your accomplishments, but keep it concise and to the point.

  1. Choose the Right Profile Photo

As with any branding, images are key. When people are skimming through your profile, the first thing they will spot is your profile photo, so it’s essential that the picture represents your brand.

Ensure your photo includes a clear view of your face and shoulders and is clear, crisp, and well-lit. You should be dressed professionally, and remember, a smile goes a long way!

  1. Don’t Forget Your Cover Photo

LinkedIn cover photos are another opportunity for you to shape your personal brand, so be sure to take advantage of this feature. Consider including your company’s logo or an image that reflects your profession. We’ve seen some great examples of company pages that include a CTA in the banner to engage visitors further.

  1. Make Your Headline Count

LinkedIn profile headlines are limited to 120 characters, so you need to get creative to make this prime real estate as effective as possible. Your headline needs to grab the reader’s attention and make them want to stick around. Once you’ve chosen your headline, test it on a mobile device too to make sure it works across devices.

Think Content

Now we’ve got the basics sorted, let’s take a look at how content can help shape your brand on LinkedIn.

  1. Write Articles

To have a chance of standing out in the crowded field of LinkedIn, you need to be creating your rich content. We know you’ve heard this over and over – that’s because it’s one of the best ways to demonstrate your knowledge and expertise and develop your brand on LinkedIn.

Most companies are sitting on a goldmine of information and data that would be interesting to your customers and/or peers; creating content is just about getting that information out there.

Even if you have a blog on your website, publishing on LinkedIn has specific advantages. All your connections get notified whenever you publish on the network, and you can choose to feature these articles on your LinkedIn profile.

  1. Create Brilliant and Diverse Content

The thing that will differentiate you from everyone else on LinkedIn is providing exceptional content that people simply cannot resist. Try to ensure this content is a diverse mix that represents all sides of your personal brand – videos, infographics, free ebooks, and live webinars are all great ideas.

  1. Reshare your top-performing posts

Keep a close eye on what posts perform best, and repurpose or reuse that content. They resonated with your audience, so take your own lead and let them inspire other content, and reshare those super-successful posts to get more traction.

Your Network
  1. Leverage Industry Influencers

Influencers are crucial to your personal brand – establishing relationships with influencers in your industry by mentioning them in posts can help boost your visibility on LinkedIn and affirm your personal brand for other users.

  1. Participate in Groups

LinkedIn groups are a powerful resource, especially as you develop your personal brand. Groups allow you to meet and mingle with other professionals in your industry and offer the potential of powerful connections and working relationships down the line.

There’s one crucial part to being part of these groups: participation. Comment, share content, offer advice and start conversation threads – this kind of engagement will mean you reap a lot more of the benefits of groups than if you sit on the sidelines.

  1. Keep an Eye on Connections

A huge part of LinkedIn is making and maintaining connections. Accept all requests that come in, even if you don’t know the person. The more connections you have, the higher LinkedIn will rank you, and the more others will see your profile.

  1. Engage

Crucially, you must continue to engage with LinkedIn for it to be an up-to-date authority on you and your personal brand. So regularly post, share, engage and keep your profile up to date. The more present you are, the more benefits you will get from the network.

LinkedIn is one of the most critical networks for personal branding; it’s a powerhouse tool to have at your fingertips, so we hope these strategies help you to make the most of personal branding on LinkedIn.

Top Tips on Utilising Email Marketing and LinkedIn for SMEs

In our hyper-digital world, there are a handful of essential digital marketing outputs that every business must embrace.

Even the smallest of SMEs can benefit from a solid digital presence, so we’d thought we’d do a rundown of two of the most important platforms out there – email marketing and LinkedIn.

We often hear that SME leaders assume that these tools are suited to the big firms, but no matter the size or industry of your business, both email marketing and LinkedIn can help you foster better client relationships, help establish your brand, and develop your customer base. Firstly, let’s take a look at how email marketing can work wonders for your business.

Leveraging Email Marketing for your SME

Email marketing is frequently cited as the most fruitful form of digital marketing – 80% of business professionals consider email a vital aspect of customer retention. Furthermore, when used correctly, email has the potential to deliver the greatest ROI of any marketing channel.

However, inboxes are a battlefield for marketers, so it’s crucial to remember the core strategies that make email marketing effective and ensure you stand out from the crowd.

One of the most important practices to remember with email marketing today is to be as transparent and open as possible with your customers. Generic emails won’t get you far, and an unsolicited approach is not only a violation of GDPR but also a sure-fire way to annoy potential customers.

So, in that spirit, focus on getting customers to subscribe to your newsletters, and build a powerful and robust email list by remembering the following tips.

Timing is everything

The optimum time to send emails will depend on your audience – so take advantage of research available online to get some advice for your firm. The day of the week matters too – Tuesday is reportedly the best day by far.

Provide one clear call to action

Don’t be tempted to fill your campaign with calls to action. Instead, keep things simple – emails with one call to action can increase clicks by 371%. To ensure maximum clickability, keep your call to action between 2 – 4 words and place it near the top of your email.

Keep things personal

Personalised emails have 6x higher transaction rates, so if you’re not already segmenting your audiences, then get to it! However, sending fewer, more relevant emails that recommend products based on past purchases, browsing history or include the recipient’s location can achieve better results than mass mailouts.

Don’t forget to test

Regular testing and measuring will ensure you are staying on top of your evolving customer base. First, find out what devices and email clients your subscribers are using and optimise these formats. Tools like Litmus let you test your email messages on various clients so you can fix any problems that might occur across devices.

Embracing LinkedIn for your SME

Companies of almost any kind can benefit from maintaining a LinkedIn presence, and although it does require a dedicated, platform-specific approach, the stats speak for themselves. In 2020, 94% of marketers were using LinkedIn to publish content; so, if you’ve not embraced LinkedIn yet – now is the time!

First things first, you need to start thinking up some ideas for brilliant content. Here are a few of our favourite ideas:

Publish how-to blogs or list posts

Writing informative articles is a great way to raise your visibility and start conversations on LinkedIn. It demonstrates your industry expertise and positions you as a thought leader. How-to blogs and list posts receive the most attention on LinkedIn and given their easily digestible formatting, it’s easy to see why.

Share industry-adjacent content

The key to LinkedIn articles is to consistently share information that interests your clients. Customers remember smart people who offer up reliable advice, so sharing industry-adjacent content helps keep you top of their minds in the long run.

Create screencast tutorials and presentations

A screencast is simply a video recording of your computer screen accompanied by audio narration. For example, use a PowerPoint presentation or high-quality visuals, and narrate as if you were giving a presentation. Screencasts are one of the most cost-effective techniques for producing video content and are the perfect place to start if you’re camera shy or don’t have a video camera.

Content is king, but it’s not the only thing you need to pay attention to if you’re trying to get a leg up on LinkedIn.

Building your following is a sure-fire way to gain traction on the platform, but you want to make sure those connections are relevant and add value to your network. So read on for our tips.

Add a page link in your email signature

If you’re already emailing someone professionally, it’s likely your page will interest them.

Add the follow company plugin to your website

This drives visitors from your website to your LinkedIn, increasing your reach.

Mention companies and pages in page updates

By mentioning companies with the @ symbol, it’s easier for them to reshare your content in front of your audience. Think about the companies you admire and have solid followings and mention them in your updates.

Keep it up

Post consistently – according to LinkedIn, pages that post daily get twice the member engagement. Try the 3, 2,1 technique to keep your content varied- every week, aim to post three pieces of industry-related content, two pieces of ‘proud’ content (content that makes your employees and followers feel good) and just one piece of product-related content.

Remember to engage promptly – reply, comment and ask questions and keep your business details and photos up to date. Building a community on LinkedIn requires attention.

LinkedIn and email marketing are crucial facets of any company’s digital marketing efforts, whatever size the business is. We hope these tips help you take advantage of these brilliant tools to reach your current and potential customers.

5 Minutes with Caroline Carr

Caroline Carr is the Director of CC Marketing Communications and Communications & Client Director at workplace mental health organisation This Can Happen.

In this role, Caroline works across sales and marketing to achieve the company’s aims of supporting employers and employees to create a positive environment for good mental health.

Hi Caroline, thanks for chatting with Colour Me Social! Can you tell us a little bit about your professional background?

My background has always been in events marketing. I am events through and through – any type of events, awards, conferences, big consumer exhibitions – in every sort of industry. I’ve done everything from finance, retail, and consumer. I was the Marketing Director of the Ideal Home Show for about six years, which was the massive big event that happened at Earls Court, and on the Ski Show, women’s health events; a real mixture! 

And then, about seven years ago, I set up my own consultancy, and it was very much a lifestyle choice. I wanted to be a mum to my kids and run my own business as well, and I haven’t looked back. This Can Happen is one of my clients, so I juggle them along with a few other clients as well. I love the variety. 

What do you like about running your own company? 

I love the flexibility, and I love being my own boss. The fact that it’s in marketing is exciting, as things are constantly evolving in the industry. I had learned more new skills in the last five years than ever before because suddenly, I didn’t have a team around me, and I had to do it myself. I’ve really become an expert at WordPress and MailChimp and HubSpot, and so much more. Previously I was working at a much more senior, strategic level, but now I’m managing strategy plus all the hands-on elements of marketing too.

What does your role at This Can Happen entail? 

Well, I’m an early riser. So you’ll always find me at my computer by half-past five in the morning, and that gives me an hour and a half to get ahead of everybody. In my role at This Can Happen, I head up all the content and the sales side, so I’m really spinning two plates. On the content side, I’m looking after our social channels and email, all of our content, be that video articles, blogs on which I work with the brilliant Colour Me Social! 

Within my role, I am responsible for marketing our different products and pushing them out appropriately, and also, I’m a brand ambassador – it’s up to me to make sure that everything we put out represents the brand.

Then on the flip side, I also look after the sales team. So it’s my responsibility to bring in the revenue that allows us to do what we do to continue growing. So that’s revenues across everything from ticket sales, our friends’ programmes, the webinars we sell, speakers –  everything, and we’re a really small team! Although everybody gets involved and helps, which makes it lovely.

What was it that appealed to you about This Can Happen?

So much, you’re not gonna be able to stop me! The company is all about workplace mental health. I can honestly say for the first time in 25 years of being in the event space, I feel like I’m working on a brand that is making a difference – quite simply making a simple difference to people’s lives, and that is so refreshing, and motivating, and so rewarding. I just love it. 

Everything we put out as a brand is there to offer solutions and support to people to help them with their mental health, and if one thing I do can make a difference to someone’s mental health, then that’s just brilliant. 

It’s also really exciting to be part of a brand that is growing rapidly. We started as a conference three years ago, and now we’re much more than that – we’ve got about seven or eight different products. So the pandemic really challenged us to look at changing our model and how we operate and offer resources all year round, not just sporadically. 

The people you meet come into this mental health space because they have a personal experience of some sort. It might be their own personal experience or colleagues or a family member. Still, they’ve all somehow indirectly or directly been involved in witnessing someone with poor mental health, and it’s made them want to make a difference. 

What are the unique marketing challenges for an organisation like This Can Happen?

I think the challenging thing for us is that in the last 18 months, mental health has really come to the top of the workplace agenda. With that comes 3000 companies offering apps and solutions of some sort to people. So it’s suddenly become a very crowded space – there are a lot more conferences, a lot more awards, a lot more experts, and a lot more services being offered. So that’s a real challenge, trying to make This Can Happen’s brand stand out amongst all the support out there. 

Ultimately, the fact that there is so much support and that it has come up to the top of the agenda is brilliant. But we as a brand have got to make sure that we get our voice out there, and we’ve also got to make sure that we are constantly innovating to stay ahead of the competition. So it certainly keeps us on our toes!

How has the role of marketing at This Can Happen changed in the Covid-era?

Of course, the biggest shift is that nearly everything is now digital. I’ve seen LinkedIn explode. I think that’s due to a mixture of people having a bit more time, people being furloughed, job hunting, people supporting each other and struggling industries more – there’s a real sense of camaraderie. However, LinkedIn has been saturated on the flip side, so trying to get your voice and your message across has become almost impossible. 

Another change is the shift to virtual events and webinars, and I think there’s real fatigue for that now. People are consuming media on the go – there’s been an explosion of podcasts, which is great because you can listen to them as you’re walking. And I think the way to stay ahead is just being really innovative with your approach in terms of digital, particularly on LinkedIn. 

Finally, what is the best marketing campaign you’ve seen?

You know, there’s only one brand that I absolutely love. And I don’t know if it’s because my mum was Irish, but it’s Guinness. I absolutely love the Guinness marketing – I think it’s so clever. But, of course, I also enjoy a pint of the black stuff myself! So I just think it’s brilliant: it’s simple, striking and funny – the adverts make me smile. And if something makes me smile, it sticks in my head. So to me, it’s genius marketing. 

Low-Budget Digital Marketing Ideas for SMEs

Most SMEs are cost-conscious. 

We have to be. We’re good at finding ways to trim budgets while boosting the bottom line and making the money we have go far.

But how do you harness that savvy thinking when it comes to the ever-changing world of digital marketing? 

Thankfully, we’re here to help! 

Read on to find our top tips for rolling out brilliant digital marketing that will reach customers and convert leads without costing you a fortune. So long as you have some time and are willing, you can still achieve great success with digital marketing, even on a shoestring.

CREATE CONTENT 

Give Your Content Some Love

Creating brilliant content around your USP is one of the most powerful things you can do for free to get your brand out there. Remember that old marketing saying – Content is King? Well, it’s as true today as it has ever been. Despite the huge economy around content marketing, 

you don’t need to run ad campaigns or sponsored posts to get traction on social posts, and you just have to be posting the right content.

Here’s the advice we always come back to when helping clients think about what content will work for them:

  • Write content specific to your business goals
  • Ensure your content is written with your audience in mind
  • Set your own writing goals and principles (is your company tone friendly, approachable, formal or educational?)

Your choice of content will depend on what type of business you are, and where you have the greatest successes will be affected by many different factors. For most start-ups and SMEs, LinkedIn is the perfect starting point for sharing content, but most companies can also find great success with Twitter, Facebook, Instagram and even TikTok.

Create Multi-Purpose Content 

A great ‘cheat’ when it comes to content marketing is to remember that one piece of content can be leveraged in several ways. For example, perhaps you have published a white paper on your blog. Firstly, make sure you share it across your social channels, but then have a think about how you can extrude other content from it – could you make an infographic from the findings? Is there a great quote you could pull out and make into a graphic tile? Free resources such as Canva are great for creating simple graphics that can make your content work harder and go further.

Record Videos

We say it over and over – video is one of the best formats for sharing content online. Facebook alone boasts more than 4 billion video views per day, and all you have to do is look at the success of video platforms to understand that it’s the most effective and digestible way to present content in 2021.

Many startups and SMEs are nervous about producing their own video content, but it doesn’t need to be daunting. Videos do not need to be professionally recorded to be successful – a smartphone can work well to create short, engaging videos that entice customers. Showing the face behind the business is a really effective way to build trust in your company, so don’t shy away from putting yourself out there and heading up some video content.

THINK SEO

Smaller companies are often put off by SEO, and we get it. It can seem like an overwhelming task to optimize your web presence, but it is one of the most cost-effective ways to increase traffic to your site and improve your organic reach.

Keep It Local

An approachable way to tackle SEO is to focus on local SEO. While national SEO is driven by ranking in searches across the country, local SEO prioritises appearing in specific locations, making it more relevant to your base of local customers; plus, it’s free!

Local SEO can be time-consuming. However, the benefits over time can be huge, so it’s well worth investing some time into these SEO must-dos:

  • Add location-based keywords to the titles, headings, and body of your main website pages (think: “Oxford accountant”)
  • Get your company listed in online directories, ensuring your information is identical across platforms.
  • Create content on your blog specific to the neighbourhood you serve. 

Leverage Online Review Sites 

User-generated content is win-win. It’s great because it increases trust and confidence in your brand, and it also requires very little work from you! Oh, and it’s brilliant for SEO.

Encourage reviews on Google or Trustpilot, and (if the feedback is positive) leverage those testimonials by using them on your website and in your digital marketing content. 

Create a free Google My Business Profile

For local businesses especially, a Google Business Profile is one of the most effective free marketing strategies available. Taking advantage of this free listing allows your business to show up on Google Maps, the local section of Google Search, and the right-side Knowledge Panel for branded searches.

GET CREATIVE

Small budgets often require out-of-the-box thinking, so why not consider some of these creative ideas to take your marketing to the next level without splurging your budget?

Produce Your Own Podcast

The popularity of podcasts shows no sign of slowing down, and they can be a great way to connect with your audience. Why not think about reusing content, and record your first podcasts using old blog content? Promote through your social channels and respond to your audience’s needs and interests to create a cost-effective marketing product that your customers enjoy.

Run Webinars

If the last 16 months have taught us anything, it’s that video conferencing is a very powerful tool. Webinars are a free way to promote your business by providing helpful information to a wide potential customer base, no matter their location. In addition, they can be used to boost conversions, improve brand awareness and establish yourself as an expert in your field.

Ensure you promote your webinar through your social media channels ahead of time and send reminder emails to registrants, so they don’t miss it. As a bonus, webinars will help you build your email list. 

Enter Awards

You’ll find that most industries have business awards that you can enter. Some charge, but many are free. If you win or are even shortlisted, you can shout about your accolade on social media, giving your customers even more reasons to trust your company. You also may gain some press coverage if you win, so it’s well worth taking the time to fill out the application form to highlight the work you are most proud of.

Shoestring Digital Marketing

Ultimately, marketing doesn’t have to cost an arm and a leg. There are hundreds of tactics out there that can be really effective with a small budget, you just need to commit some time and energy, and you’ll soon be seeing results.

for loads more small business marketing tips, click here.

5 Minutes with Kathy Koomson

We sat down (virtually) with Kathy Koomson, Head of Brand and Marketing at Core Talent, to find out more about marketing in the world of recruitment, the changes the industry has seen over the past ten years, and what the future holds.

Hi Kathy, thanks for chatting with Colour Me Social! Tell us about your background before joining Core Talent?

I’ve been in marketing for over 20 years and just been elected as a Fellow of the Chartered Institute of Marketing. Before I joined Core Talent, I worked as a Commercial Manager and Head of Product for an English manufacturer – that role gave me an excellent insight into Engineering & Manufacturing. Before that, I was at Bank of America/MBNA for 10 years and held various positions in marketing. During my last role, I was Head of Retail Strategy and managed the Retail Strategy Team, which was financially results-driven and creative.

What prompted you to move into recruitment marketing?

Core Talent asked me to come in on a contract basis and help initially as they wanted a new website. However, the further I got into the business, it became clear that it was an exciting growing business. A new website would not do it justice, so we completely rebranded and repositioned the company with a new logo, colour palette, and imagery. We even developed our values with input from clients, candidates, and employees. I have been with Core Talent for almost five years now. Recruitment Marketing is exciting and fast-paced; you need to be creative to appeal to candidates with job opportunities, informative to clients, and persuasive to potential employees. It’s a very stimulating company to be part of.

How does Core Talent help businesses?

We’re a specialist, engineering & manufacturing, construction, and consultancy business, and now we work globally across the UK, Europe, the USA and China. Our Directors actually transitioned from engineering and purchasing into recruitment, so they worked in the industries we recruit, adding significant value to technical knowledge and ability. We’re not a generalist recruiter – we really understand our clients’ needs.

We have consultants working in very niche markets, and they get to understand the client, the candidates, and the actual market incredibly well, so we’ve got some excellent knowledge. 

We recently developed our consultancy division, Tactical Consultancy. So we offer more than a recruitment service. We can re-engineer recruitment processes, manage a temporary workforce down to the payroll, provide competitor intelligence, support social media activity all support and improve our client’s recruitment processes. So we help clients in a lot of different ways. 

What does your role entail? 

My remit is the internal and external brand. So I’m looking at anything related to communications, branding, our messages, external brand, and internally. I am also responsible for introducing new products and innovation in the business and managing performance and spend on job boards and advertising platforms. As our consultancy division grows, I support clients with their social media and marketing, which is an exciting new angle to my role.

What does an average day as Head of Brand and Marketing look like?

On a typical day for me, I’ll come in and check my emails, and then I develop social media posts. I will also review the current performance of Core Talent and our client’s social media activities. As I manage the website and job boards, I will also analyse performance and ensure the consultants are supported with any queries.

I will also produce collateral, presentations, and pitches for new clients. Or I could be briefing our creative agencies or be speaking to Phil at Colour Me Social about social media activity. I often attend various meetings with consultants or the Directors who’ve got a particular challenge or particular piece of support they need. 

So, it’s pretty well rounded – it’s not just about the marketing. It’s about supporting the business, clients, and candidates using my expertise and experience. 

How would you say recruitment differs from other industries when it comes to marketing?

With recruitment, three key audiences are always at the centre of what we do – candidates, clients and employees/ potential employees.

We moved from a candidate-rich, job-short market to a job-rich, candidate-short market, so we have to work even harder to get exactly the right people for our top jobs.

With clients – it’s about bringing new ones in and supporting the clients we have. For the other audiences, our people, it’s essential to keep them engaged and happy at work. We are on a recruitment drive and always looking for new employees. This could be experienced recruitment consultants, trainees, or graduates – we want to attract those kinds of people into the business, so we need to demonstrate what it’s like to work for us. Everything we do needs to ensure that all of those audiences are considered.

How has the role of marketing within recruitment changed in the last ten years?

Years ago, you could put a job on a job board, and you’d probably more or less fill that job from that advert. But now, it’s about a lot more than that. You can’t just put a job on a job board and think it’s gonna drive people; you have to have an online presence, offer a variety of services and have an extensive network. So it’s critical, now, I think, to have a marketer within a recruitment business to support recruitment activities and the company. So it’s a lot more popular now to find experienced marketers and agencies than ever because recruitment really does need it. 

What marketing trends can you see happening in recruitment?

LinkedIn has become more and more popular for many recruiters; I see a lot of firms invest a lot more in terms of LinkedIn. They’re also changing how they communicate on social platforms – it’s much more creative, whether it’s white papers or explainer videos. This is true of Twitter, as well, but to a lesser degree. So there’s a lot more investment going into social media now than there was before. 

Also, as we see in other industries, a lot more digital technology is coming into the recruitment market that supports consultants and candidates. Video interviews, for example, have been invaluable over the last 15 months. However, I don’t think human contact should or will ever be replaced in the processes, but there will be many more shifts in the next few years with these great new technologies being introduced.

How has Core Talent changed in the Covid-era?

It has been difficult, as it has for everyone. We had to rebuild our workforce and restructure to enhance our offering in the US and Europe. Business areas like international construction and data centre construction continued to perform really well, as mission-critical projects were still ongoing. In contrast, other markets went a lot quieter during the first lockdown. So as a business, we’ve spent the last 12 months really looking at our markets, expanding further in the areas where we see more significant growth, like E-mobility, autonomous vehicles and AI, and dealing with our usual fields of construction and manufacturing.

Finally, what is the best marketing campaign you’ve seen?

There have been so many excellent campaigns I have seen and experienced over the years. I admire the teams who have created the current public health campaigns we have all been exposed to over the last 15 months. They have had to get the information and strategy out to the whole country in a short space of time and ensure that the core message is memorable and easy to follow.

There are also two above-the-line advertising campaigns that I have always loved. The Guinness Surfer/Horses advert and the Dairy Milk Gorilla advert. The mix of cinematography, the characters, the straplines ‘good things come to those who wait’ and ‘a glass and a half full of joy’ set against the musical score all contribute to these adverts being some of the greatest and most memorable of all time.

33 Blogging Tips For Beginners

Although we know the value of regular, fresh, informative content, the mere idea of blogging can be intimidating for a lot of people.  

If writing blogs constantly falls to the bottom of your to-do list, then we’re here to help. Our top 33 tips will help you form your ideas, keep your mind focused on the task and produce brilliant, captivating content that will help boost your SEO, build traffic to your site and establish brand awareness. 

Let’s dive in…

  1. Begin with an outline

If you find yourself staring at a blank page when you sit down to write a blog, you’re making your life harder than it needs to be. Start by creating a framework rather than launching straight into writing. This outline will be your guide to writing your blog and will make the whole process much easier as you tackle each part section by section

  1.  Answer questions

Your reader will have questions, so set out by answering them. Why are you reading this blog? Probably because you are starting out blogging, and we promised to share our top tips! Provide a solution to a problem, and you’re off to a great start.

  1. Aim for 1500 words

This may be daunting, but studies show that longer posts attract more links, likes and shares. Ensure you are hitting a minimum of 500 words, but aim for higher, and then watch the likes roll in.

  1. Keep the format friendly

Bullet points and numbered lists will make your blog easy to skim through and more accessible for the reader. Big blocks of endless text are far less appealing to read.

  1. Make it evergreen

An evergreen blog post maintains its relevance over several years. Although responsive up to the minute blog posts can be incredibly effective, if you are stretched for time, an evergreen blog will give much more bang for its buck. These consist of issues that people consistently need help with (like this one), so think about how-to blogs and top-tip lists.

  1. Tell a story

Storytelling can be incorporated into every element of your branding, especially your blog. Keep the reader captivated by learning from the world’s greatest storytellers.

  1. Write to one reader

Imagine you are addressing your blog to one specific reader. This is a helpful exercise when you are faced with writer’s block or feel uninspired. What does that one person need help with? How can you share your knowledge with them? Write to an individual, and you’ll find your writing will flow better, and you’ll secure a more in-depth relationship with your audience. 

  1. Don’t shy away from passion

You may be writing about a business, but that doesn’t mean your writing should be cold and stale. Show your passion for your work through the informal context of a blog; people respond well to emotion and genuine passion.

  1. Get your blog down, and then go back to edit

Jumping back and forth between writing and editing can make the process of writing a blog slow and frustrating. Try getting everything down first, and then go back to edit your work. 

  1. Don’t focus on yourself

This is a common slip up in blog writing – don’t make it all about you. You are trying to connect to a reader, so try to understand what makes them tick and keep your focus on your audience, not yourself. 

  1. Set a timer

If blog writing is falling to the bottom of your to-do list constantly, it may be because it is a time-consuming experience. It doesn’t need to be. Use a kitchen timer or unplug your laptop to create a sense of urgency. Having the pressure of a deadline works really well for a lot of writers. 

  1. Be humble and honest

Ok, so you are writing a blog because you have knowledge to share, that’s great! But remember, no one likes a know-it-all. You’re not writing for your English professor, so don’t feel the need to show off your extensive knowledge; share what you know, but keep it human and genuine.

  1. Write for your audience, not for Google

It’s incredibly tempting to focus on keywords, titles and headings when you’re writing a blog in the hopes that Google will rank you for a specific keyword. This is not invaluable work to do. However, it’s not where you should start. Focus on your audience. Introduce keywords as you see fit, only once you have delivered a piece of content that works for you and your readers.

  1. Understand your niche

Once you get in the swing of writing, you might be tempted to tell the world about your enthusiasm for other topics – please try and resist! Your audience is with you because they care about your niche, so this must always sit at the heart of what you write about.

  1. Make commenting easy

It’s important to encourage comments, making it as easy as possible for readers to engage in the topic you are discussing. Requiring users to sign in, complete two-step authentication or pick out all the crosswalks they can see is just going to interfere with that process!

  1. Give your blogs punchy titles

Your title is your shop front, so ensure you draw readers in with exciting, intriguing titles. 

  1. Maintain a regular schedule

Sporadic posting is one of the biggest issues with blog posting; if it’s not consistent, it’s not going to get the attention it deserves. Try and carve out time every week to create new blog content, ideally aim to write two a week for the best results. If you’re going on holiday, take advantage of scheduling tools to ensure your posting regime doesn’t slip.

  1. Know your audience

A crucial rule when writing – you need to know who you’re writing for. Is this content for prospective customers or long-term clients? Are they male, female, in the C-suite or working in junior roles? The more specific you can make the persona, the better.

  1. Use spell check

Before you hit publish, ensure you have checked your spelling and proofread your blog. Bad spelling will not only dent your credibility but will also damage your SEO. Double-check everything before going live.

  1. Let your readers help you form ideas

You need to write what you know, but it’s well worth trying to understand exactly what within your niche people are going to want to read. 51% of website traffic comes from organic search, so you need to be writing about things people are searching for your blog to perform well. You can use keyword research tools to help here.

  1. Set goals

Your blog is part of your business, so it’s important to set goals and KPIs, as you would with any other business endeavour. Setting goals will help you monitor your progress, which will also help you to understand what works and what doesn’t. Goals could be page views, comments, subscribers or any other metric that reflects your ambitions. 

  1. Use a blog topic generator tool

If you are struggling to consistently come up with topic ideas, take a look at HubSpot’s blog topic generator. It’s an interesting way to get ideas based on a few keywords that you type in.

  1. Use an editorial calendar

Once you have a solid list of topic ideas, use a calendar to keep on top of your content. With two or more blogs going out each week it’s easy to get bogged down; even a simple excel spreadsheet can help. Include your publish date, keyword, topic, title, link to the working document and a column for every avenue you promote it on.

  1. Write blogs focused on case studies

People love learning from real life experiences, so consider writing about case studies that evidence your product or service working with real customers. It’s the best kind of social proof.

  1. Fact check

When you publish any content, your reputation is at stake. Go through your whole post and check it for accuracy before hitting publish. 

  1. Post your blog on Monday or Thursday mornings

Peak times do vary by industry, and you will have the best insight into your target audience’s behaviour over time by looking at your website’s traffic signals with analytics; however, Monday and Thursday are proven to be the best days to get the most traction. 

  1. Send your blog post to people that are mentioned

Referencing an influential figure in your industry? Be sure to share your blog with them. They might share it to their circles, expanding your reach exponentially. 

  1. Pay attention to your foundation

Your first few months of blogging are an important time. Dedicate time to honing the basic skills of writing, SEO, and social media marketing, then these skills will work as a foundation for your success when you grow.

  1. It’s not writer’s block, it’s writers procrastination

Don’t use excuses.Take responsibility for your inability to get the blog written and use the techniques we advise to get your focus back and get the job done!

  1. Test your blog in different browsers

Ensure your blog looks great in every browser, and that it is optimised for mobile reading. 

  1. Always reply to comments

If your readers are invested enough in your blog to comment, it’s important that you take the time to reply. It will promote a thriving blog community and will keep your readers coming back to comment again. 

  1. Use data to reinforce your points

Good writing offers the main argument, establishes proof and then ends with a clear takeaway for your audience. Use data to introduce your main argument and show its relevance to your readers or as proof of your argument throughout.

  1. Have fun!

Finally, it’s worth remembering that a good attitude will make you a better writer. It will make the process more enjoyable and make your blogs more engaging to read. A positive attitude will turn blogging from a dreaded task to an enjoyable and creative part of your day-to-day. Good luck and happy writing!

4 Ways to Follow Your Audience, Not Marketing Trends

The key to any successful marketing strategy, nay, any successful business, is a clear understanding of your target audience.

We know this isn’t news to anyone, but we think it’s worth remembering when you’re trying to get more leads, customers and referrals in a fast-paced, trend-driven environment.

Don’t get us wrong. Following marketing, trends can get your company’s name out there and position you as a progressive organisation. However, unless you conscientiously integrate these trends into an established and well-researched marketing strategy, it’s unlikely they will lead to significant growth.

Although new popular platforms, ideas and techniques may attract attention and raise short-term revenue, ultimately, following a trend means following someone else’s lead. Doing this can cause you to stray from your own brand identity and values, and move you further away from your own customers needs.

Remember, customers can see right through phonies, so jumping onto TikTok because it’s ‘what everyone else is doing and not because you have a genuine potential to develop leads on the platform could make your company look foolish and out of touch. It could also dent your reputation and cause customers to lose trust in your organisation.

While recent years have brought marketers a load of new and innovative ways to reach out to and connect with their customers, there is not a ‘one size fits all’ approach to marketing, and whilst it’s easy to be susceptible to new trends – not least because they appear a dime a dozen in the marketing world – we urge you to begin with your audience, not the trends. Once you know what they need, you’ll have a clearer perspective on which of those novel fads (if any!) could actually play a relevant role in your efforts to boost conversions and improve customer loyalty.

In this blog, we’ll take things back to the essentials of brilliant marketing, dismissing the fads for a deep-dive look at 4 techniques for effectively listening to and learning from your audience, proving that you should be led by your audience, not overhyped marketing trends.

Do a Deep Dive on Your Analytics

When setting out to gain a greater understanding of your audience, begin by reviewing the current data you have. This includes all analyses your company has conducted about your customers since you’ve been in business, such as focus groups and figures you can gather from your marketing outputs, including website traffic, social media data, email open rates and click-throughs. Use this invaluable data to pinpoint where your customers are engaging the most and to inform the rest of your marketing activities.

This gives you a starting point to work from when learning about your audience on a deeper level — you already have some understanding of the real pain points and challenges they experience and what they need from your product or service.

From there, consider the other types of audience-related information you’re missing and need to obtain.

Ask Your Audience

Surveys are an effective way to listen to both current customers and a prospective audience; it’s the most direct way to understand their needs, as it comes directly from the source. Surveys allow you to continually improve and amend your services in line with your customers’ expectations, increasing retention rates.

Try Social Listening

To really get to know your audience and find out what they are saying about your industry and your brand online, try social listening. It gives you a useful context to see where your brand lies amongst competitors and will go a long way to inform your marketing strategy.

Social listening is not about looking at numbers of followers or likes but about how audiences react to your content and brand and reading their mood. Whether it’s positive or negative, knowing when and how your audience reacts to your brand online is crucial to truly understand your customers.

Create Buyer Personas

Buyer personas are semi-fictional representations of your ideal customers based on data and research. They can help you focus your time on qualified prospects and guide product development to suit the needs of your target customers.

When done well, buyer personas can be really helpful. They can make it easier for you to tailor your content, messaging, and services to meet the specific needs of your target audience.

You can build your buyer personas through research, surveys and interviews. They usually consist of information about a prospects age, job, salary and education – now this information can prove useful. However, the best buyer personas include more detail about what actually matters.

What are the tasks they struggle with day to day?

Where are their frustrations?

What work do they love doing?

The answers to these questions are a lot more helpful to marketers, so try to build them into your buyer personas.

As copywriter Gary Bencivenga said: “Emotions are the fire of human motivation, the combustible force that secretly drives most decisions to buy. When your marketing harnesses those forces correctly, you will generate explosive increases in response.”

Listen to Your Audience, Not Trends

Getting to know your audience isn’t always a simple process, but it’s a crucial one. Conducting this work and doing it often will ensure you know what resonates with your audience to create the content and products, and services that your buyer personas and target customers want to buy.

Having a strong understanding of your potential customers will help you convert them into long-term, paying customers. So, start working through these steps to getting to know your audience better and begin building a customer-led strategy rather than letting trends direct your decision making.

5 Minutes with John Ashton

John Ashton spent his time writing for national newspapers and authoring books before coming up with an idea for a company in 2012 that put his talents to exceptionally good use.

Write Arm is a flexible writing resource for marketers. They provide companies with writers when they need them to create any type of written content – from exquisitely crafted straplines to blogs, scripts and books.

In 2020 he set up The KitchenTable Community, which is a peer-to-peer support community and marketplace for the owners and would-be owners of small creative agencies.

We spoke to John Ashton to find out more about the company, and to get his top tips on brilliant copywriting.

Hi John, thanks for chatting with Colour Me Social! What inspired you to start Write Arm?

I started the company in 2012 – I was thinking at the time, what’s my next career move? I thought about becoming a freelance writer again and I realised I wanted to build something bigger and flexible and more of the moment.

I hadn’t worked in the marketing world before then, so I knew nothing of it. I just took the plunge, with no idea whether it would float or not, but it did – much to my amazement and delight!

We started with just a small handful of writers; more and more have found us along the way, and we go out and find writers too – we’ve got scores of them now!

How do you work with businesses?

We do everything with the written word – broadly it breaks down into two types: on the one hand you’ve got content marketing such as articles, whitepapers, case studies, e-books; the other side is creative copywriting, things like static web copy, brochures and email sequences – anything that has a more overt marketing function than content marketing.

What type of businesses do you work with?

Anything from a small SME to multinational giants – we’ll work with any sizes of business, but we prefer to work with those with a marketing department. We work in numerous sectors; the ones that have been particularly strong for us have been tech, financial services and HR/recruitment.

What’s the motivation for businesses to come to you?

It’s very often the case that they just don’t have the resources internally. We work on an ad hoc basis, we don’t tend to charge retainers, which works for us because the clients don’t need us all the time. They often have people in-house who do some of the writing, but then they just get swamped.

What would you say are the main challenges you see your clients facing when it comes to content and copywriting?

The chief challenge is finding the right person to do the work. There are millions of freelancers out there but actually sourcing them and managing them is the real challenge. We’ve got where we are today by answering that need, by solving that problem.

How has your business changed in the Covid-era?

Well, we’ve always been remote. That’s the beauty of Write Arm. The staff work remotely, as do I, and all the writers work remotely. So we were geared up for it.

At the start COVID, everything went quiet for a week, but then it got very, very busy, and we’ve never been busier. I think it’s largely a legacy of working in tech – so many tech niches are buoyant at the moment, and we’re a beneficiary of that.

What’s your top tip for brilliant copywriting?

Great copywriting has to spell out the benefits of a product or service. Or if it’s not a product or service, then drive the message in a way that appeals to the heart, the head, and do so in as few words as possible.

Finally, what advice would you offer to small business owners to help them tell their story?

Invest in copy – it can make all the difference.